Client Feedback

Chris Till - Chief Executive, HRINZ (Human Resources Institute of New Zealand)

Right from the start MMResearch™ listened very actively to us, asked great questions  and got to really understand our business, customers and requirements. They were alongside us throughout the process and, with the wealth of professional survey expertise and common sense that they deployed, proved to be a vital, inherent part of a comprehensive survey process. The results of that process (a comprehensive, well structured and easily read report) have altered and heavily informed our understanding of the “voice of the customer” and enabled us to focus in on the key things that we need to do to grow our Institute and influence. They are a pleasure to work with and always do what they say they will do. And they are nice people with great values.

 

Kate Thompson - Communications Manager (Marketing & Communications), Competenz

We partner with MMResearch™ to gain monthly feedback from our employers and apprentices. The MMResearch™ team are professional, approachable and thorough. They’ve put a lot of effort into understanding our business and developing tools which make it easy to communicate the results of our research.

 

Andrea Linton - Manager, Stakeholder Relations, SFO

Hi MMResearch™ team,

Just a quick note to thank you once again for the thorough report you always provide re the results of our Stakeholder Audit. I had to prepare a summary doc and recommendations for the management team for a presentation today and using your report as the starter material made it so easy.

So I just wanted to remind you what a great job you did.

Thanks!

Andrea

 

Andrew Robertson - Marketing and Communications Manager, Building and Construction Industry Training Organisation (BCITO)

BCITO has been using MMResearch™ on various projects over a year now. Most recently, they’ve been handling our customer research which involves gathering data on clients at various stages of their lifecycle. The team at  MMResearch™ is always proactive and works to a high standard. We look forward to working with them more in the future.

 

Michael Harvey - Head of Research, FMG

I am very pleased to endorse MMResearch™ as one of our most valuable research partners.  Since 2010 MMResearch™ has undertaken a range of research on FMG's behalf, which has helped us better understand the NZ rural market and their insurance usage and needs, and providing us with an array of valuable insight and advice. We have always found MMResearch™ to be highly approachable and easy to work with and their reports are always thorough with presentations to a very high standard. We will continue to enjoy working with Theo and his team.

 

David Cunningham - General Manager, Customer Banking, The Co-operative Bank

The Co-operative Bank has used MMResearch™ for many years across a variety of our research projects.  The MMResearch™ team engage exceptionally well to understand our needs, challenge our thinking and bring fresh ideas for getting the best value possible from our research investment.   The analysis and reporting of results is very robust and insightful, and there is always a real passion evident amongst the team.  We view MMResearch™ as a valuable partner supporting us in achieving our goals.

 

Tracey Bree, Manager, Membership and Marketing, Registered Master Builders Association

The Registered Master Builders Association has been a client of MMResearch™ for a number of years. We use their services to monitor the strength of our brand in the marketplace and, more recently, to gain important consumer insights with regards to our Guarantee product.

MMResearch™ really takes the time to understand our business and ensure that any analysis we undertake is of value and, most importantly, relevant to our organisation’s decision making.

We have always had exceptional service and would readily recommend MMResearch ™ to any prospective clients.

 


The oMMniBuild™ , oMMnibus™, MMysteryShop™ and MMDashboard™ brands are owned by MMResearch™.