MMVoice™ - Capturing the Voice of the Customer
MMVoice™ is a way for businesses to capture the experience of their customers. It can be used to empower businesses to provide the best in class service and products. Brian from the MMResearch™ team takes you through an overview of how MMVoice™ works.
What is MMVoice™?MMVoice™ is a fully-customised, interactive dashboard that connects to a live survey, processes the data and presents the latest responses to the user. It is the latest product offered by MMResearch™ that focuses on capturing the Voice of the Customer. It provides real-time feedback from a live survey about where customers and/or staff currently stand. This feedback can empower management to act immediately on any issues, understand individuals’ needs, wishes, and contain customer attrition. |
Why use MMVoice™?MMVoice™ offers major benefits to clients:
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MMVoice™ Mock-ups
Response Overview |
Comment Explorer |