Some of the tools we use:
Computer Assisted Telephone Interviewing (CATI)
Focus groups
Qualitative in-depth interviews
Postal surveys
Online surveys (eSurvey™)
TeleFocusGroups™
Analytical tools
Some of the services we provide:
MMVoice™
MMDashboard™
oMMnibus™
oMMniBuild™
MMysteryShop™
Population and community surveys
Brand awareness and brand tracking research
Customer satisfaction research
Climate (employee satisfaction) surveys
Stakeholder audits and surveys